At SugarZen (operated by InsoDrops), accessible from https://insodrops.com/, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
Personal Information
When you place an order or register on our site, we may collect the following personal information:
- Name and contact information (email address, phone number)
- Billing and shipping address
- Payment information (processed securely through our payment processor)
- Order history and purchase details
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders, including shipping updates
- Send promotional emails about new products, special offers, or other information (with your consent)
- Improve our website and customer service
- Detect and prevent fraud or security issues
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us process payments, ship orders, or provide customer support
- Legal Requirements: When required by law, court order, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve our website performance
- Deliver targeted advertising
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent for data processing (where applicable)
To exercise these rights, please contact us at privacy@insodrops.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. By using our website, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
InsoDrops - SugarZen
Email: privacy@insodrops.com
Website: https://insodrops.com/contact