Welcome to SugarZen, operated by InsoDrops. By accessing or using our website at https://insodrops.com/ (the "Site") and purchasing our products, you agree to be bound by these Terms of Use. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing, browsing, or purchasing from this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you must not use our Site or services.
2. Eligibility
You must be at least 18 years old to use this Site and purchase our products. By using this Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement.
3. Product Information and Availability
We strive to provide accurate product descriptions, images, and pricing. However:
- We do not warrant that product descriptions, images, or other content are accurate, complete, or error-free
- Products are subject to availability, and we reserve the right to discontinue any product at any time
- We reserve the right to limit quantities purchased per person or per order
- Prices are subject to change without notice
4. Orders and Payment
4.1 Order Acceptance
Your order constitutes an offer to purchase products from us. We reserve the right to accept or reject any order for any reason. We may require additional verification or information before accepting an order.
4.2 Payment
Payment must be made at the time of purchase using the available payment methods. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge all fees incurred.
4.3 Pricing Errors
If a product is listed at an incorrect price due to an error, we reserve the right to refuse or cancel orders placed for that product, whether or not the order has been confirmed.
5. Shipping and Delivery
Shipping times and costs vary based on your location and selected shipping method. We are not responsible for delays caused by shipping carriers or customs. Risk of loss and title for products pass to you upon delivery to the carrier.
6. Refund and Return Policy
We offer a 60-day money-back guarantee on all SugarZen products. If you are not satisfied with your purchase, you may request a refund within 60 days of purchase. Refunds will be processed according to our refund policy. To initiate a return, contact our customer service at support@insodrops.com.
7. Subscription Services
If you enroll in a subscription or auto-ship program:
- You authorize us to charge your payment method automatically at regular intervals
- You may cancel your subscription at any time by contacting customer service
- Subscription prices are subject to change with advance notice
- Cancellation must be made at least 48 hours before the next scheduled shipment
8. User Accounts
If you create an account on our Site:
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- We reserve the right to suspend or terminate accounts that violate these Terms
9. Prohibited Uses
You agree not to use the Site for any unlawful purpose or any purpose prohibited by these Terms. Prohibited activities include, but are not limited to:
- Using the Site in any way that violates applicable laws or regulations
- Attempting to interfere with the proper functioning of the Site
- Engaging in any data mining, scraping, or similar data gathering activities
- Impersonating any person or entity or misrepresenting your affiliation
- Transmitting viruses, malware, or other harmful code
10. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of InsoDrops or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
11. Health Disclaimer
SugarZen is a dietary supplement and is not intended to diagnose, treat, cure, or prevent any disease. The statements regarding our products have not been evaluated by the Food and Drug Administration. You should consult with a healthcare professional before using our products, especially if you have a medical condition or are taking medications.
12. Limitation of Liability
To the fullest extent permitted by law, InsoDrops shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use the Site or products
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from the Site
- Any bugs, viruses, or similar items transmitted by third parties
13. Indemnification
You agree to indemnify, defend, and hold harmless InsoDrops, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Site or violation of these Terms.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which InsoDrops operates, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved through binding arbitration, except where prohibited by law.
15. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes acceptance of the modified Terms.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17. Contact Information
If you have any questions about these Terms of Use, please contact us:
InsoDrops - SugarZen
Email: support@insodrops.com
Website: https://insodrops.com/contact